Viewing Mails in Inbox

This screen allows the administrator to viewing mails in Mail Inbox.

 

Steps to view mails in Inbox

1.   Login to (IRIS Digital Banking application) with Administrator privileges.

2.   Click Inbox sub menu under Customer Support -> IRIS Mail.

3.   Click the email you want to view.

4.   If you want to reply to the email, enter the details in the Reply field.

5.   Click Discard to stop sending the email or click Send to proceed further.

6.   To view particular types of messages, select Message Type from Filter List.

7.   To view All/Read/Unread messages, select All/Show Read/ Show Unread from Filter List.

8.   To show maximum count of inbox mails in a page. Select Count Number form the Show List.